Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Wais, Vogelstein, Forman, Koch & Norman, LLC, may collect from you, and how it is used. By using our website, chicagomalpracticeteam.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
• Protect and defend the rights or property of our Website and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Sharing Your Information

We will never sell or rent your information to third parties for marketing purposes. SMS opt-in information or phone numbers collected for the purpose of SMS will not be shared with any third party or affiliate company for marketing purposes.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 410-998-3600 or via mail Attn: Privacy Officer, 1829 Reisterstown Rd, Suite 425, Baltimore, MD 21208.

Terms and Conditions

1 – Consent for SMS Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2 – Types of SMS Communications

If you have consented to receive text messages from Wais, Vogelstein, Forman, Koch & Norman, LLC, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Sample SMS Messages

• Appointment Reminder: This message is to serve as a reminder that you have a phone call scheduled with Wais, Vogelstein, Forman, Koch & Norman, LLC at 10:00 am EST with an attorney.
• Follow-up Message: Good afternoon, my name is ____________, and I am contacting you from the law office of Wais, Vogelstein, Forman, Koch & Norman, LLC. We received your message about a potential case for your child and are so sorry to hear that you are going through something so horrible. We would like to schedule a time to speak with you, so please let me know when you would be available to speak with one of our paralegals. We would be happy to discuss pursuing this matter further. Thank you!
• Billing Inquiry: This is Wais, Vogelstein, Forman, Koch & Norman, LLC requesting an update on our billing inquiry for the services rendered by our firm.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments or billing.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Wais, Vogelstein, Forman, Koch & Norman, LLC in the following ways:

• By submitting an online form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at info@malpracticeteam.com.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

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